How to Choose Your Business Phone Service in Orlando

Are you looking to ensure security and reliability in your business? Are you looking for a quality Orlando business phone service?

With the prevalence of cell phones, you may wonder why you'd need a small business phone service. Recent events have shown us the importance of having a reliable backup phone service.

Here's why you need to be looking for the best business phone service Orlando has to offer.

1. Reliability

Believe it or not, cell service is not always dependable. There may be times when you don't have a digital signal. This is especially true during hurricane season in Florida.

The wind during a hurricane is strong enough to cause damage to cell towers and power lines. You could lose your own cell service and have difficulty finding a place to get a signal.

With a VoIP phone service, you're making calls the way you would on a cell phone, but through any number of electronic devices. As long as you have internet, you'll still be dialing numbers and picking up receivers. Voicemail and call forwarding are also available.

When you've got important clients and your livelihood depends on quick, responsive communication, poor cell service can be the difference between thriving and diving. You can lean on a VoIP phone service to help you stay in touch from anywhere your business is running.

2. Economics

In general, a VoIP Orlando service is less expensive than a landline. They are also cheaper to maintain.

VoIP systems can be accessed using any device, so there's no need to purchase new electronics. Your computer, laptop, and mobile device can all be used to access it. And most VoIP systems will not charge you anything to make local calls.

3. Additional Features

A VoIP system can do so much more than allow you to make calls and leave voicemails. Like so much modern technology, you can customize your system so that your business has its own needs carefully tended to.

You can, for example, allow for conference calls between an unlimited number of users. Or you may create queues that will route your calls based on rules that you program into the system ahead of time.

You can also create interactive voice prompts that help your customers get to the right service professional quickly. VoIP can also get used for faxes and instant messaging.

4. Security

Your system will also get fully secured in order to prevent fraud or malware from infiltrating it. You'll want to make sure you choose a reliable service with the appropriate security measures in place.

5. Mobility

Using other phone systems, your phone or business is assigned its own number. Researching or listing phone numbers can become a time-consuming part of your business.

A VoIP system eliminates the physical restrictions tied to phone numbers. You can call from different devices without any added pressure. And you can make important calls from anywhere in the world.

6. Faxing

VoIP services also offer online faxing as part of the package. This takes away the high cost of faxing long-distance and improves your compatibility with other fax machines.

Data packets are used to transmit fax information. Fax over IP systems doesn't even require a fax machine.

7. Scalability

Scalability is much easier with a business phone service than with a traditional landline system. You can add a line when you hire a new employee or eliminate lines as you downsize with ease.

A VoIP system supports your productivity for a fraction of the cost.

Choosing the Right Business Phone Service

A business phone service is worth the switch and investment for so many reasons.

Before you invest in one, however, you'll want to be certain you choose the right service.

Make sure you take a good look at your staffing plan and make allowances for hires you plan to make in a year or two. You'll want to be certain you choose a plan that will allow your staff to grow if that's what you're planning on.

You'll also want to think about which features will be most important to your small business. You may, for example, require a lot of phone conferencing or voice mail capacity. Make a list of what you need most when comparing systems, and choose one that will get your company the best value.

You'll also want to consider your company's actual locations throughout your area. Think about what devices folks will be accessing them on, and how convenient it will be for them to use.

Find out about support for your system and how quickly you'll be able to get a professional to help if anything goes wrong. Check out online reviews and see what other clients are saying about the reliability and professionalism of the phone service you're considering.

Some services offer an on-premises hosting option, while others only offer a cloud. Still, other systems will have both options available. With cloud-based systems, you won't have to worry about maintaining any equipment.

The right service will have professionals standing by, ready to answer your questions knowledgeably. Phone service is an important investment, and you'll want to choose the best business phone service Orlando has to offer.

Make the Call

When you're ready to choose a business phone service, look carefully at your company's needs. If you're looking for a cost-effective, reliable VoIP provider, make sure you take inventory of your company's needs. Next, it simply a matter of finding the best local service that will keep your business humming no matter where you are in the world.

Don't stop getting more efficient now. To request a quote for business calls, messaging, and voice mail in Florida, contact us today.

Talk to Voxtell

More from Voxtell