Customers need to quickly ask questions about services, make appointments and handle billing for the auto shop to run efficiently.
Making an excellent first impression by sounding polished and professional over the phone is essential.
Having a virtual receptionist allows one to quickly set up appointments and transfer calls to the appropriate person if the customer or individual has questions related to services, future appointments, billing, and parts.
The virtual receptionist also lets you set up voice messages that provide basic information, such as locations and hours. Alternate modes are also available for taking calls during business hours and after hours.
You have the option to alternate modes available.
When selecting a business phone provider, there are many factors to contemplate. The following Voxtell features are advantageous for an auto shop:
Auto shop owners and mechanics can set up their business lines to ring multiple phones simultaneously.
This means you will never have to worry about missing a call, even if you are busy.
You can quickly transfer a customer to the right person to answer their questions about the department they need.
Automatically manage calls with different modes for business hours and after hours and more routing options.
Each Voxtell account includes a local and toll-free number of your choice, a virtual fax extension, and a conference extension line.