Call Recording

Call Recording

Record calls manually or even automatically, and store them in the cloud for easy access later.
Call Recording

What is VoIP Call Recording?

VoIP call recording is a safe and dependable way to record phone conversation audio in the cloud. This technology has evolved from enterprise-grade call centers to small businesses everywhere. Even today, recording phone calls can be difficult if you need the proper tools.

With a cloud phone system, you can quickly turn on call recording functions for your company at an enterprise, group, or individual level.

Keeping track of verbal commitments via call recording helps individuals and companies maintain accountability. VoIP call recording is also used for recalling details spoken during fast-paced conversations.

Should businesses use an automatic call recorder?

Recording all incoming and outgoing calls can benefit a business for many reasons.

The following are some of the advantages of using Voice over IP to record calls:

The Quality Assurance (QA) of sales, support, and service teams are crucial for ongoing success.

Recordings can help minimize legal risks when obtaining verbal commitments.

Make meetings, conferences, and conversations more accountable.

Be confident and easy when responding to customer complaints.

Document essential discussions officially so they can review them later.

Allan at Voxtell

Questions about features? We are here to help!

Contact us

More features from Voxtell

Call park

Call park

Hold incoming calls in a public or private virtual location to be retrieved by a user using another Voxtell phone.
Voicemail transcriptions and email notifications

Voicemail transcriptions and email notifications

Listen to voicemails from any device, or when busy, simply stay informed with voicemail messages delivered straight to your email.
Department call queues

Department call queues

Have a sales or support team? Set rules to greet and route callers to members of a specific team and ensure every call is appropriately managed.

Try Voxtell free for 14 days

Talk, message, meet, and support customers in a better way

Search Pivot