Healthcare practices have a lot of different responsibilities to manage. A robust and dependable communication system ensures you are responsive and provide a good patient experience.
It is essential that front office staff can communicate effectively with patients, keeping them informed of appointments and billing status. They also need to be able to share with insurance companies to answer coverage, coding, and billing questions.
Doctors and office managers also need to communicate with staff and medical suppliers to ensure that the practice runs as efficiently as possible. This allows team members to focus on providing quality patient care.
Reliable communication is crucial for a healthcare practice to function at its best. A top-rated business phone solution is an integral part of that.
The Voxtell Business features that are perfect for the day-to-day realities of the healthcare industry will help you communicate more effectively and grow your business.
Your communication system should be able to take messages from patients and direct them to the right person or department if you are unavailable or outside of business hours. Additionally, it should be able to answer common questions.
Our services can help you route calls to specific people or departments and quickly build custom phone menus with helpful, outgoing messages.
Using the Voxtell app, healthcare professionals such as doctors, nurses, and other staff can use their business lines on their mobile phones to easily listen to voice messages and call back patients or other care providers rather than using their numbers.
With the help of Caller-ID and Call Logs, you can view when different patients, doctors, insurance companies, or hospital staff are called. You can phone them back with one click.
Patients can be recognized immediately, serving them faster with incredible speed and accuracy.
Calls made during play will be available for evaluation and training purposes. Key conversations can be uploaded to your EHR System for future reference and compliance.
By using our long-distance services, you can avoid costly charges for calls between offices, clinics, and hospitals.