8 ways a new phone system can help your business shine
Businesses of all sizes can benefit from the enhanced features of a VoIP phone system
With the wealth of new technology available for businesses small and large, it can be easy to overlook your phone system. Whether you’re just starting out or you already have an established business, a new phone system can help you in more ways than you may think.
Keep reading as we explore how upgrading to a VoIP phone system can help your business shine.
You’ll look more professional
First impressions count! Your first contact with many customers will be when they pick up the phone and call you, so make sure you don’t disappoint.
A VoIP phone system gives you many options to nail that first impression—including a personalized phone greeting, Auto Attendant to direct calls to the right place, and more. Plus, cloud-based VoIP systems have greater reliability and improved call quality compared to analog systems.
You can scale your phone system
Do you have a phone system that can grow as your business grows? It can be hard to add new lines and devices to analog phone systems.
A VoIP system, on the other hand, will give you much more flexibility. You can handle more concurrent calls, have more extensions available, and add new lines and devices with ease.
You can expand to new locations
A cloud-based VoIP phone system can make it easy for your business to change and expand. There’s no extra hardware to install when moving offices or opening new locations, so it’s simple to expand and adjust communication requirements as needed.
Get access to new features
Do you have a newer phone system, but you’re still using old handsets? You won’t get the most out of your system if your handsets don’t support the features available to you.
Many business VoIP systems give you the option of new handsets at no cost as part of your plan. Already have new handsets? You’ll be able to continue using them—just ask your new system provider to show you how to access all your new features.
You don’t need to be an IT expert
VoIP phone systems may sound complicated at first, but they’re actually extremely simple to use. Choose a provider that allows you to change your phone settings from a dedicated web portal, and has on-call technical support if you get stuck.
You can integrate other technology
Technology is key for any business, and you’ll save time and frustration by making sure your systems can talk to each other. Choose a VoIP system that integrates seamlessly with the sales, communication and customer service software you use.
You’ll improve your customer experience
For every customer that complains, there are 26 who will stay silent—and quietly leave you for the competition. Do you hear customers complaining about how hard it is to reach you on the phone? If your answer is yes, it’s time to make the switch to a new phone system.
You can save money
As well as potentially losing you repeat customers, an older phone system can become more costly to maintain and repair over time.
Help futureproof your business by investing in a VoIP phone system: you’ll get the latest handsets when you sign up, and any new features and upgrades are automatically downloaded and installed when they’re available.
Many VoIP business plans offer unlimited calling, and often come bundled with features that you may currently be paying extra for.
Looking for a new phone system? Our simple-to-use business phone service is the ideal solution for businesses of any size. With outstanding reliability and advanced features, it has everything you need to keep connected with your customers and colleagues. Learn more here.
Did you find this article useful? Visit the rest of our blog for more communication advice from the team at Voxtell. Read the latest here.