Voxtell charges taxes and fees associated with providing telephony services. This section goes over items that you may see on your billing statement.
This is used to recover contributions Dialpad Communications is required to make to the federal Universal Service Fund, which is used to promote the access to telecommunications services at reasonable rates for those living in rural and high-cost areas, income-eligible consumers, rural health care facilities, and schools and libraries. Dialpad Communications is permitted, but not required, to recover these costs from its customers. The Federal Communications Commission (FCC) sets the applicable USF rate on a quarterly basis and is subject to change. Learn more here.
This goes to the Interstate Telecommunications Relay Service (TRS) Fund, which is used to support communications services for persons who have hearing or speech disabilities or who are deaf-blind. Learn more here.
The Compliance and Administrative Cost Recovery Fee (“CRF”) is a fee that Dialpad charges in order to recover the various costs and expenses that it incurs in connection with:
Dialpad is required to provide Emergency 911 (e911) services by the Federal Communications Commission (FCC). The FCC allows us to charge a recurring monthly fee that is used for next-generation costs to support computer software and hardware upgrades that allow public safety answering points (PSAPs) to send assistance to the registered location of a 911 caller. The e911 Regulatory Recovery fee of $0.99 is charged for each line of Dialpad.com services that have the ability to place outbound calls. Visit the FCC Website for more information about e911.
Items under this section are taxes and surcharges levied by the state, local, or municipal governments.