Internet Fax
AI Phone System ยท Reach customers anywhere
Internet fax lets you send and receive faxes digitally, with no fax machine, no dedicated phone line, and no paper. The businesses you deal with keep faxing the way they always have; on your end, the document is simply digital. With Voxtell, internet fax is unlimited and included in the AI Phone System plan.
What it does
Internet fax moves documents the way fax always has, minus the hardware. An incoming fax arrives as a digital document instead of paper in a tray. An outgoing fax goes out without anyone standing at a machine feeding pages. No toner, no paper jams, no busy signal.
It also removes a line item. A traditional setup means a dedicated analog line and a machine under a service contract, all to move a few documents a week. With Voxtell, fax is unlimited and included in the flat plan, so that separate line and its bill can go away.
Plenty of industries still run on fax: health offices moving records, realty deals moving contracts and disclosures, logistics moving carrier paperwork. If your partners fax, internet fax keeps you reachable on the channel they already use, and the paperwork stays digital from the moment it arrives.
How it works in Voxtell
Internet fax is part of the Voxtell AI Phone System, on the same flat plan as everything else: $25 per user per month billed annually, or $32 month to month. Unlimited fax sits alongside unlimited voice and video calling, SMS, auto attendant, desk phones, and the AI Receptionist. One system, one bill, and fax is not a separate charge.
Setup is white glove. Voxtell's in-house team in Orlando configures fax with you: which numbers receive faxes, who on your team gets them, and how sending should work across your office or locations. If you are switching from a fax machine or another provider, migration is included, and the team works through your existing setup with you before anything changes.
Because fax lives inside your phone system, paperwork and phone calls finally share one home. The AI Receptionist, included with 100 AI minutes per account each month, answers routine calls in English or Spanish while faxes arrive in the background. Call recording, voicemail to email, and SMS are on the same plan, so a customer conversation is not spread across vendors.
How businesses use it
County health
A public health office handles records requests and forms from clinics and residents all day. Incoming faxes arrive digitally instead of piling up in one machine's tray, and staff route each document to the department that owns it. Nothing waits on paper, toner, or a busy line.
Realty
Title companies and lenders still fax. An agent receives a signed contract digitally between showings and sends it on without hunting for an office machine. Voxtell realty customers include The Keyes Company and a Walt Disney World Resort community.
Logistics
Bills of lading and carrier paperwork still move by fax. Dispatchers send and receive documents digitally, and every terminal stays on the same system. One Voxtell logistics customer runs 15 locations on the platform.
Pet grooming
Vet offices fax vaccination records before a grooming appointment. A shop like Woof Gang Bakery and Grooming receives them digitally at the front desk, checks the pet in, and keeps the record with the client instead of in a paper folder.
Vehicle wrap shops
Fleet clients often have purchasing departments that still fax purchase orders and approvals. The shop receives them digitally and sends paperwork back the same way, without keeping a machine alive for a handful of pages a week.
Best practices
- Retire the dedicated fax line and the machine. Unlimited internet fax is included in the plan, so the separate line, the toner, and the service contract are costs you no longer need.
- Decide who receives incoming faxes during setup. Route contracts to the person who handles contracts and records to the person who files them, so paperwork never sits unseen.
- Tell your regular senders that nothing changes on their end. They fax the way they always have; you receive it digitally.
- File each fax with the client or job it belongs to, the way you would any digital document, instead of keeping a paper folder.
- If you run more than one location, give each one a clear owner for incoming faxes so documents land where the work happens.
- Check incoming faxes with the same habit as email. A fax is usually a document someone is waiting on: a contract, a record, a purchase order.
Common questions
Related features
All featuresSee Internet Fax working for your business
Book a demo and we will set it up around your actual call flow. White glove, from the first hello.